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    Postage & Delivery

    Order Completion Times

    Online Shopping cart orders

    • Blank Paper & Pre-printed shopping cart products

    We aim to dispatch within 3 to 5 business days. We will notify you if there may be any unexpected delays. Delivery times will depend on your location and the carrier selected. All orders are sent from Melbourne.

    • Custom printed shopping cart products

    We will email you a test print of your artwork within 3 business days of receiving your shopping cart order.

    Once the test print is approved, we generally need around 3 to 5 business days to print and complete your order.

    Depending on order details we may be able to reduce this time, or for larger orders, a longer timeframe may be needed.

    Customised Orders

    For fully customised products that are not available in our shopping cart, current lead times are around 2 to 4 weeks.

    Actual times frames will be advised once order details and artwork is confirmed.

    Postage Prices

    Online Shopping cart orders

    • Standard Post: $8.00
    • Express Post: $12.00

    Corporate/Custom printed orders

    Delivery fees will depend on quantity ordered and urgency of delivery required.

    Delivery

    Most people in Australia live in cities or towns and we deliver to these areas using either a courier or Australia Post. For more remote areas, the options are fewer and your order is likely to be delivered by Australia Post.

    We use the most appropriate carrier for your area – mostly Australia Post.

    Note that all orders addressed to a PO Box, Parcel Locker or Locked Bag, will only be sent by Australia Post as our couriers do not deliver to these.

    Couriers normally require a signature on delivery and will leave a calling card if there is no answer when they attempt delivery. It will then be up to you to contact the courier to organize a suitable re-delivery time. If you want the parcel left at your premises without the need for a signature, please let us know that you give ‘Authority to Leave’ when placing your order.

    Australia Post Delivery Information

    Standard Post

    Australia Post delivery times from Melbourne (in business days) are currently taking longer than usual. We recommend express post if required within 2 weeks.

    Melbourne 5 – 10 days
    Sydney, Canberra 5 – 14 days
    Adelaide, Hobart 5 – 14 days
    Perth, Darwin 7 – 14 days
    Brisbane 7 – 14 days
    Regional VIC 7 – 10 days
    Regional Outside VIC 10 – 21 days
    Remote 14 – 21 days

    Express Post

    Due to the current Covid 19 conditions express post may not always be delivered the next business day.

    Australia Post has stated that express post is still the fastest postal delivery option and that they will continue to prioritise these deliveries. However, there is currently no guarantee of overnight / next business day delivery.

    For more detail of the Express Network, refer to the Australia Post Website.

    For destinations outside the Express Post network, Australia Post will “…use the fastest possible transport links”.

    Packing

    We use recycled packing materials or we re-use packing where possible.

    This means you will may get your order packed in a secondhand carton, with secondhand packing within it. We also use recycled brown wrapping paper. Any new cartons we use are made from recycled cardboard.

    We do not use plastic unless it has been sent to us and we are re-using it. In the event that you get some plastic packing in a parcel from us, please either re-use it or recycle it. The plastic might be, for example, bubble wrap (that we have received in a parcel sent to us) that can be recycled at most Coles and Woolworths stores throughout Australia (normally a wheelie bin just outside the checkout area).

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    Enquiry

    Fill out the form below and we will get back to you as soon as we can.

    For detailed quotes, please fill out the form on our contact us page.


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