DELIVERY OPTIONS AND PRICES

Postage Rates

Set postage rates apply for all orders placed through our shopping cart.

• Standard Post = $11.50
• This option is suitable if there are no time constraints for delivery - allow up to 10 business days from dispatch date.
• Express Post = $16.00
• Selection this option if you need your order quickly - allow 2 to 4 business days once dispatched. 
• Local pickup: via appointment
• We are located in Werribee, Victoria.

Please note - for orders placed outside the website, delivery fees may vary to the online rates due to the size/type of product, quantity and urgency of delivery required. 

Delivery Carriers

AUSTRALIA POST

We use Australia Post for most orders.

Orders addressed to a PO Box, Parcel Locker or Locked Bag, will only be sent by Australia Post as our couriers do not deliver to these.

For more remote areas, the options are fewer and your order is likely to be delivered by Australia Post.

FED EXPRESS

Fed Express delivery options may be available on request.

Please note, this option can only be sent to a business address.

If your order is being delivered via Fed Express due to urgency, please ensure you will be at the address on the day of delivery. If delivery is unsuccessful due to non attendance your order will be taken back to base. It will then be up to you to contact the courier to organize a suitable re-delivery time. 

OTHER DELIVERY OPTIONS

If you are located in Melbourne and your order is urgent, same day uber deliveries may be organized. We will provide you with an estimated cost. Actual cost will be dependent on day/time of uber pickup.

PACKAGING

We aim to use recycled packing materials or we re-use packing where possible.

This means you will may get your order packed in a secondhand carton, with secondhand packing within it. We also use recycled brown wrapping paper. 

We do not use plastic unless it has been sent to us and we are re-using it.

Depending on the weather, orders may also be packaged in compostable satchels to protect from rain.